April 2025

What Makes a Leader?

This post is primarily targeted at Quality Managers, but it could equally apply to any kind of leader.  LEADERSHIP, rather than MANAGEMENTSHIP, is more important for Quality Managers than most others. 

Although Quality Managers may perch atop a substantial orgchart, in many organizations they have a miniscule (or no) staff.  They have to make their decisions count through influence and persuasion. 

So, in general, ITS MORE IMPORTANT FOR QUALITY MANAGERS TO LEAD THAN OTHER MANAGERS.